Hello. I am having trouble closing Anki after getting an error message. The error message pops up whenever I try to close the “Edit Current” page or do anything else. Since I can’t close Anki, I am unable to stop the add-ons from running to trouble-shoot like the error message suggests. I do think part of the problem was that when editing a current card I deleted all the content rather than going to browse and deleting the card that way. I am new to Anki so would greatly appreciate any assistance. I have copied the error message below:
Error
An error occurred. Please start Anki while holding down the shift key, which will temporarily disable the add-ons you have installed.
If the issue only occurs when add-ons are enabled, please use the Tools > Add-ons menu item to disable some add-ons and restart Anki, repeating until you discover the add-on that is causing the problem.
When you’ve discovered the add-on that is causing the problem, please report the issue on the add-on support site.
Debug info:
Anki 2.1.26 (70784154) Python 3.8.0 Qt 5.14.1 PyQt 5.14.1
Platform: Windows 10
Flags: frz=True ao=True sv=2
Add-ons, last update check: 2020-08-10 18:17:30
Caught exception:
Traceback (most recent call last):
File “C:\Users\katie\AppData\Roaming\Anki2\addons21\864545277\browser.py”, line 102, in kloseBrowser
self.close()
RuntimeError: wrapped C/C++ object of type AwBrowser has been deleted