Ever since Python released this announcement, my Anki has been stuck on “processing”. It doesn’t allow me to click out of the “processing” box, nor click “Ok” on the Python announcement. I have tried running it in “shift” and syncing from that mode, checking the database, updating my add ons but nothing workings. When I force quit to restart Anki normally, it once again pops up with this announcement and doesn’t let me do anything. Please help, I’ve tried restarting anki, deleting anki and redownloading it, and obviously restarting my computer. I need to study for STEP II lol.
- Open Anki while holding down shift
- Disable half your addons.
- Close Anki and reopen without shift.
- If the problem went away, redo the above steps but this time you activate half of the addons that you disabled.
- That way you’ll narrow down what addon is causing this.
- After you identified the addon, you can turn it off for now in addon settings.
See also: Troubleshooting Checklist #2 – Troubleshooting - Anki Manual .
If you have a lot of add-ons, you’ll give yourself a leg-up by first disabling and deleting any add-ons you don’t use. Then take a look at Anki > About > Copy Debug Info. That will have a list of your add-ons and their last updated dates. You can start doing the half-on-half-off testing with the ones that haven’t been updated since before ~2022.
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