Anki page content sometimes doesn't render or update correctly

Hi everyone,

Sometimes, Anki page content doesn’t render as shown in the screenshot below, same thing happens with the About window.

Also, the page content sometimes doesn’t update after done studying a card and going to the next one, and I have to double click with the mouse in some area or shake the App window in order to fix that.

Debug info:

Anki 23.10.1 (fac9e0ee) Python 3.9.15 Qt 6.6.0 PyQt 6.6.0
Platform: Windows-10-10.0.22631
Flags: frz=True ao=True sv=3
Add-ons, last update check: 2023-12-10 17:38:33

===Add-ons (active)===
(add-on provided name [Add-on folder, installed at, version, is config changed])
Add Table ['1237621971', 2023-06-18T14:37, 'None', mod]
Button Colours Good Again ['2494384865', 2022-09-27T13:18, 'None', '']
Image Occlusion Enhanced ['1374772155', 2022-04-09T10:15, 'None', '']
Review Heatmap ['1771074083', 2022-06-30T04:43, 'None', '']
Set Added Date ['1124670306', 2023-07-16T20:31, 'None', '']

===IDs of active AnkiWeb add-ons===
1124670306 1237621971 1374772155 1771074083 2494384865

===Add-ons (inactive)===
(add-on provided name [Add-on folder, installed at, version, is config changed])
AnkiWebView Inspector ['31746032', 2023-06-27T22:26, 'None', '']
Paste Images As WebP ['1151815987', 2023-12-10T08:13, 'None', '']

Probably a video driver issue. Troubleshooting - Anki Manual

1 Like

I switched the video driver to OpenGL.
The problem seems to have been solved.

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