I have an add-on that allows me to look for natives audio and well it doesnt wanna work and it showed me this: “<urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1124)>”. Also just sometimes when I load anki there’s a different ssl problem but I cant show it because I didnt copy it and it isn’t always there. Usually just the first time I open anki after turning the computer on. I also sometimes can’t load some chrome sites because it also says something about ssl problems? And after turning the computer on, even though i have internet, spotify doesnt always load okay like it used to and i also cant log in to play valorant and the icon stops working after this. Theres just a bunch of problems that i see everywhere all of a sudden and I looked through the whole internet and nothing helps.
I tried:
clearing ssl cache - didnt work at all
using a different internet and the same problems were still there
i dont have any antivirus thats blocking anything and ive turned off firewall
re-installing valorant for it to load properly (didnt work the icon still only works once and it says im unable to log in - contacted riot they dont respond for now)
Is this a problem with Anki or with the add-ons you’re using? Restart in safe mode to disable all of your add-ons at once. Does it still happen? If not, follow the directions there to figure out which add-ons are causing the issues.
OP does describe that the SSL issues happen outside of Anki too. I guess it might be related to their computer / OS, especially if other devices on the same network don’t have an issue with SSL.
Not an Anki issue though if other apps are affected as well. Maybe there are forums that specialize in SSL or OPs OS that might be able to help.
sorry for posting here i really didnt know what to do but i need to call someone that will repair it for money because when i turn on the computer i also have green stripes on the monitor, something bad is happening to it i cant fix it alone. Thank you though
I recommend that you make a backup of all important files on your computer, including your Anki decks (if you don’t already sync to AnkiWeb). Store your backup somewhere not on your computer.
Sorry, I don’t know how to help you fix your problems. But, in case the cause might be that some hardware component is failing and possibly eventually making the computer stop working altogether, having a backup will make things easier for you if you need to get a new computer.