Anki 24.04 does not close properly

Anki Desktop
1

I recently updated to latest anki version 24.04 on my Fedora 39 (Linux).
In this version when I start anki and close it multiple times without any changes made to the decks or settings.
At one point it closes with an instant effect and then If I start to run it again I cannot do it because it says Already running in terminal window. For which I have to go to system monitor and Kill it from there to start it again.

It was not happening in earlier version 23.12.
I just want it to close properly so I do not have to go in system monitor to kill the process.

1 Like
2

Can you reproduce the issue with add-ons disabled? Troubleshooting - Anki Manual

3

@dae
Yes, I was able to reproduce it even with add-ons disabled.
If I had to backtrack I’d say.
I used these commands recently. Don’t know how it may have affected this behavior.
https://docs.ankiweb.net/platform/linux/gtk-theme.html
After which this bug became more prominent to me.
I do not know how to revert changes made by these commands to check further.

4

I am able to reproduce the same in Windows as well.
Times I need to close and reopen anki to encounter this varies.
bug-crop2

5

I just tried 20 times but I don’t seem to be able to replicate the issue on Windows 11…
Maybe there are some conditions for it to happen. How many times do you have to stop/start on Windows?
However, it did happen once for me since the update.

1 Like
6

I share the same issue. Anki would keep lurking around in my task manager even after having closed it.

1 Like
7

I also have this problem since using the beta (that’s exactly what I was talking about here : Anki 24.04 beta/RC - #125 by Ouranos).
I’m on archlinux 6.8.2 with kde plasma 6. One of my computer runs wayland and the other x11, I encounter the issue on both.

1 Like
8

It happens more on fedora than on windows for me. I only need to close it two or three times to replicate the same on fedora.
Very annoying.

9

Unfortunately, I can’t seem to trigger the problem on the machines I have here. Does it happen when automatic sync is turned off? @abdo, any luck on your machine?

10

Cannot replicate this issue with automatic sync turned off.

Also I would like to point it out that it only occurs to me when I make no changes to my collection during opening and closing anki. If I even make slight changes such as folding decks it does not happen and anki closes properly with changes synced up.

11

Same problem here on Arch Linux with Gnome.

1 Like
12

Same here, Windows 11 22H2. In my case, it always happens, whether I review any cards or not.
Turning off automatic sync resolves the issue, I don’t have to disable add-ons. Disabling add-ons while having automatic sync on also resolves the issue.

image
image1004×602 47.2 KB

1 Like
13

Same here. I closed Anki, but the icon is still in my dock and the only way to actually close Anki is to Force Quit.

image
image590×566 41.3 KB

14

No luck reproducing it (Windows 10).

15

Starting anki from terminal gives these outputs upon closing anki.

When it fails to close anki properly -

Window should have been closed: <aqt.progress.ProgressDialog object at 0x7f02eeb43dc0>
2024-04-08 09:15:21,151:WARNING:waitress: unhandled close event
Error in sys.excepthook:
TypeError: 'NoneType' object is not callable

Original exception was:
Traceback (most recent call last):
  File "aqt.taskman", line 142, in _on_closures_pending
  File "aqt.taskman", line 86, in <lambda>
  File "aqt.progress", line 239, in do_window_cleanup
RuntimeError: wrapped C/C++ object of type QTimer has been deleted

When it succeeds in closing anki properly -

2024-04-08 09:16:46,310:WARNING:waitress: unhandled close event
1 Like
16

Thanks, that gives us a hint. I’ve logged this on Anki 24.04 does not close properly · Issue #3126 · ankitects/anki · GitHub

1 Like