Anki 2.1.55 Qt5 doesn't work on MacOS High Sierra 10.13.6

I just updated to the new Anki version. When I want to start it following error-message appears:
Screen Shot 2022-12-23 at 07.57.19

It says that at least MacOS 10.13.14 is required, even though 10.13.6 was the latest version of MacOS High Sierra.

Could you please look into this problem?

Thank you in advance!

Sorry, I appear to have accidentally changed 4 to 14. If you ctrl+click on the app and choose “show package contents”, then edit the Contents/Info.plist file in a text editor, you should be able to change the number to 10.13.4. After saving the file, does the app start correctly?

Your solution didn’t work, unfortunately.

After i changed the number to 10.13.4 following error-message appears after wanting to start the program:
Screen Shot 2022-12-24 at 07.57.51
Here’s the code after i clicked on report:

Process: anki [87414]
Path: /Applications/Anki.app/Contents/MacOS/anki
Identifier: net.ankiweb.dtop
Version: ???
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: anki [87414]
User ID: 501

Date/Time: 2022-12-24 07:59:26.311 +0100
OS Version: Mac OS X 10.13.6 (17G14042)
Report Version: 12
Anonymous UUID: 36029B77-ACF1-38B6-DCF9-613B9D491F17

Sleep/Wake UUID: B0D2A846-B311-4A1A-9C5B-3E307CE6301C

Time Awake Since Boot: 3600000 seconds
Time Since Wake: 720 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (Code Signature Invalid)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace CODESIGNING, Code 0x1

kernel messages:

VM Regions Near 0 (cr2):

__TEXT 0000000108d85000-000000010bcad000 [ 47.2M] r-x/r-x SM=COW

Thread 0 Crashed:
0 ??? 0x00000001117e019c _dyld_start + 0

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x0000000000000000 rsp: 0x00007ffee6e7abf8
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00000001117e019c rfl: 0x0000000000000200 cr2: 0x0000000000000000

Logical CPU: 0
Error Code: 0x00000000
Trap Number: 0

Binary Images:
0x108d85000 - 0x10bcac111 +??? (0) (null)
0x1117df000 - 0x111829adf +??? (551.5) (null)

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 2288754
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=52.9M resident=0K(0%) swapped_out_or_unallocated=52.9M(100%)
Writable regions: Total=8868K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=8868K(100%)

                            VIRTUAL   REGION 

REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
STACK GUARD 56.0M 2
Stack 8192K 2
__DATA 2016K 5
__LINKEDIT 5580K 4
__TEXT 47.4M 3
shared memory 8K 3
=========== ======= =======
TOTAL 118.9M 13

Model: iMac11,3, BootROM 99.0.0.0.0, 4 processors, Intel Core i5, 2,8 GHz, 12 GB, SMC 1.59f2
Graphics: ATI Radeon HD 5750, ATI Radeon HD 5750, PCIe
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.74.0-P2P
Bluetooth: Version 6.0.7f22, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: WDC WDS500G2B0A-00SM50, 500,11 GB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: Internal Memory Card Reader
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: IR Receiver
USB Device: Built-in iSight
Thunderbolt Bus:

Thanks for trying. I suspect I’ve resolved the issue - please let me know if the next beta release doesn’t address it.

Thank you very much, I’ll let you know as soon as the next beta release is available.

I just wanted to inform you that the new beta realease is running fine on MacOS High Sierra 10.13.6 :slight_smile:

Many thanks again for your efforts!

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