System: iMac Mid 2010, MacOS High Sierra 10.13.6
Anki version: Intel, 23.10 Qt5
I tried to update to the latest Anki version today and am facing an issue now.
Every time I try to open Anki, I get an error that says “Akni quit unexpectedly” and the app closes itself immediately.
Steps tried:
Uninstalled and reinstalled
Press shift while opening Anki
Restarted computer.
Nothing helped unfortunately.
Crash log below.
Process: anki [71107]
Path: /Applications/Anki.app/Contents/MacOS/anki
Identifier: net.ankiweb.dtop
Version: 23.10 (0)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: anki [71107]
User ID: 501
Date/Time: 2023-11-06 15:47:34.888 +0100
OS Version: Mac OS X 10.13.6 (17G14042)
Report Version: 12
Anonymous UUID: 36029B77-ACF1-38B6-DCF9-613B9D491F17
Sleep/Wake UUID: AEAB77A5-DC20-4C6A-95A6-EA7FD4CA47A3
Time Awake Since Boot: 3000000 seconds
Time Since Wake: 28000 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000007c4000
Exception Note: EXC_CORPSE_NOTIFY
Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [0]
VM Regions Near 0x7c4000:
-->
__TEXT 00000001007c4000-0000000102ee4000 [ 39.1M] r-x/r-x SM=COW /Applications/Anki.app/Contents/MacOS/anki
Application Specific Information:
/Applications/Anki.app/Contents/MacOS/anki
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 net.ankiweb.dtop 0x00000001008e3f67 malloc_conf_init_helper + 279
1 net.ankiweb.dtop 0x00000001008e391f malloc_init_hard_a0_locked + 127
2 net.ankiweb.dtop 0x00000001008e732f malloc_init_hard + 159
3 dyld 0x000000010b969ac6 ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 420
4 dyld 0x000000010b969cf6 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 40
5 dyld 0x000000010b965218 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, char const*, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 330
6 dyld 0x000000010b96434e ImageLoader::processInitializers(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 134
7 dyld 0x000000010b9643e2 ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 74
8 dyld 0x000000010b955567 dyld::initializeMainExecutable() + 196
9 dyld 0x000000010b95a239 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 7242
10 dyld 0x000000010b9543d4 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 453
11 dyld 0x000000010b9541d2 _dyld_start + 54
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00000000007c4000 rbx: 0x0000000102e4ba98 rcx: 0x00000001008e6ae0 rdx: 0x0000000000000001
rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x00007ffeef436970 rsp: 0x00007ffeef4368d0
r8: 0x00007ffeef4383c0 r9: 0x000000000000003f r10: 0x00007ffeef43bce8 r11: 0x00007fff57811f40
r12: 0x00000001008e6af4 r13: 0x0000000000000001 r14: 0x00007ffeef4383c0 r15: 0x00007ffeef4387d0
rip: 0x00000001008e3f67 rfl: 0x0000000000010207 cr2: 0x00000000007c4000
Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14
Try this instead.
Thank you very much, this version is working 
It’s painfully slow though.
I think I will stick with version 2.1.66 for now.
There is a chance that changing video drivers (Preferences → Appearance) could fix the slow down, if you want to upgrade you could try that. Did you try the Qt5 or Qt6 version?
Thanks for the tip!
I tried changing the video drivers on the Qt5-Version (because my Imac is too old for the Qt6-version) and it didn’t help unfortunately.
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