Account data deleted after 6 months inactivity – any server backup left?

Anki Syncing & AnkiWeb
1

Hello,

My AnkiWeb account data was deleted because I didn’t log in for over 6 months. I know this is the official policy, so I understand it’s my fault.

The problem is: my computer is broken and I cannot access the Anki desktop app. On my phone (iPhone), I only used AnkiWeb through the browser, because the official iOS app is paid and I don’t have it.

That means I never had a local copy of my decks on any device, everything was only on AnkiWeb. Now my decks and study progress are gone.

Is there any chance that an old server-side backup of my account still exists? If so, could you please restore it to my account?

My AnkiWeb account email is: [-]

Thank you very much for your help. I really appreciate your work.

2

I’m sorry to tell you, but there isn’t anything to restore. The data was removed in Jan 2026 – the only backup still in the account is from Feb 2026, and it’s empty.

[Please feel free to remove edit your email address out of your message, if you don’t want it published forever on the internet.]