Accidentally deleted a deck on AnkiWeb – request for server-side backup

Anki Syncing & AnkiWeb
1

Hello,

I accidentally deleted a deck containing many cards from my AnkiWeb account today.

I only use AnkiWeb through a web browser (Safari on iPhone and browser on PC). I have never used Anki Desktop, AnkiMobile or AnkiDroid, so I don’t have a local collection or local backups.

I have not made any further changes to my AnkiWeb collection after deleting the deck.

Could you please check whether there is a recent server-side backup from before the deletion and, if available, restore it to my AnkiWeb account?

Deleted deck: [PROCESSO PENAL)

Approximate time of deletion: [11:34pm]

Thank you very much for your help.

2

I’m looking at the AnkiWeb account connected to the email address you used to post here.

Server-side backups are made much less frequently than local backups on a device with one of the apps installed. The most recent server-side backup of your account was made on 25 September, so it will be out of date with any changes or studying you’ve done since then – but restoring it to your account will also overwrite the current collection in your account.

I expect that isn’t quite what you had in mind when you asked for a backup to be restored. It would be in your best interest to preserve your current collection before I do that.

You can download the desktop version of Anki for free – Anki - powerful, intelligent flashcards . Once you have that installed, set up syncing with your AnkiWeb account – Syncing with AnkiWeb - Anki Manual – and download from AnkiWeb.

Once you have your current collection safely off the server, I can talk you through the next steps to get this deck added back to your updated collection.

3

I have installed Anki Desktop and downloaded my current collection from AnkiWeb. I have also made a backup of my current collection. You can proceed with restoring the September 25 server-side backup. Thank you!

4

Since you now have your otherwise-current collection on desktop Anki, I suggest this. It’s a lot of steps, but only because I want everything to be clear – so let me know if it’s not.

  1. Disable automatic sync on Windows – Tools > Preferences > Syncing.
  2. Create a fresh (temporary) profile on Windows – Profiles - Anki Manual .
  3. Confirm that you’ve done the steps above and are ready for me to restore the backup from the 25th to your account.
  4. Once I’ve restored that, set up syncing in that temp profile and download from AnkiWeb. Now you’ll have your outdated collection from the 25th there.
  5. Export just the deck you deleted – as APKG, including scheduling information and presets.
  6. Log out of syncing in this temp profile – Tools > Preferences > Syncing > Log out.
  7. Switch back to your main profile (which won’t automatically sync, because you disabled that at #1), and import that APKG you created, including learning progress and presets.
  8. Sync your main profile with AnkiWeb and upload to AnkiWeb.
  9. Clean up by going into the Profile Switcher and deleting that temp profile.
  10. Re-enable automatic sync in your main profile.
5

I’ve disabled automatic syncing on Windows and created a fresh temporary profile. I’m ready for you to restore the September 25 server-side backup to my account. Thank you!

6

I’ve restored that to your account. You can proceed with the rest of the steps.