Hello, some audio files I have in .aac format aren’t being played in card reviews anymore when they were fine before (and tested on Ankidroid, they work fine there). I tried uninstalling and deleting all Anki files on my pc and then reinstalling an older version but it didn’t work. Also tried reinstalling the newest version and didn’t work either. I’m on Windows. Already tried everything in the troubleshooting guide.
Edit: installing this addon worked but I still don’t understand why the error happened. Might be worth looking into.
I am not able to reproduce this issue on Anki 26.09.2, macOS Golden Gate 27.0.
Specifically, I added the sample-3.aac file from this website to a note, and the audio plays just fine in both during review and when previewing the card.
OP, you used the wording “some audio files I have in .aac format” to describe the issue. Do you mean that some .aac audio files played just fine in your Anki cards, but not others? Or, did the problem affect all .aac files?
Edit: Added: Please also provide some background information about what type of computer and version of Windows you are using.