8bitdo zero 2 not automatically connecting to anki

My 8bitdo zero 2 remote is not automatically connecting to anki. I have made sure that it is in keyboard mode and it is automatically connecting to my bluetooth. I have the Contanki add-on but it keeps saying “Controller not detected. Connect your controller and press any button to initialise.” Anyone know how to fix this?

These instructions seem to work for most folks. https://www.theanking.com/controller