Why do I get this error?

Anki Help
1

Is this kind of error normal?
I use this on a work environment so I cant actually control some settings on the network…but I reckon that this is something that could affect the whole experience

Error
An error occurred. Please use Tools > Check Database to see if that fixes the problem.
If problems persist, please report the problem on our support site. Please copy and paste the information below into your report.
Anki 2.1.54 (b6a7760c) Python 3.9.7 Qt 6.3.1 PyQt 6.3.1
Platform: Windows 10
Flags: frz=True ao=False sv=2
Add-ons, last update check: 2023-01-11 15:37:58

Unknown error

Do you happen to know thy this is?

2

Problem fixed in 2.1.55: Suppress the “Unknown error” message that the web toolkit can output on Windows.

Latest Version 2.1.56 (Recommended because of improvements and bug fixes of 2.1.55 features)

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3

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