Unable to to display previous card info during reviews and card info in browser

Anki Help
1

Hello,

For whatever reason I only have this problem on my desktop version of Anki. I tried looking up how to fix it, but I haven’t found anything online and I have no idea if I messed with some sort of option, but whenever I try and check my previous card information during reviews, I get this error.

image
image407×400 9.61 KB

I also get a similar error when I try and look at card information in my browser.

image
image2425×400 120 KB

Current card during study works just fine.

image
image388×400 59 KB

I tried testing this on my laptop to see if it was a synced profile feature of some kind, but it isn’t, as it works fine on my laptop. I’m using the latest version of Anki on Windows when this happens.

2

Looks like a qt5 issue, see [Linux] Graphical issues in v24.11 qt5 + missing pie chart in stats + stats in card browser are blank (works with qt6).

If your computer uses the qt5 version, please use the qt6 version instead. Qt5 isn’t supported anymore due to various problems.

If this doesn’t help, go to help > about > copy debug info and paste it here.

3

Anki 24.11 (87ccd24e) (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: Windows-10-10.0.22000

===Add-ons (active)===
(add-on provided name [Add-on folder, installed at, version, is config changed])
AJT Japanese Furigana Pitch Accent Native pronunciations [‘1344485230’, 2024-12-20T05:18, ‘None’, mod]
Advanced Browser [‘874215009’, 2024-10-27T10:20, ‘None’, ‘’]
Anki Leaderboard - Compete with friends to boost motivation Fork by Shige [‘175794613’, 2024-12-02T01:07, ‘None’, mod]
AnkiConnect [‘2055492159’, 2024-11-06T20:34, ‘None’, mod]
BetterSearch [‘1052724801’, 2024-03-06T11:25, ‘None’, ‘’]
CSS Injector - Change default editor styles [‘181103283’, 2023-02-21T16:15, ‘None’, ‘’]
HyperTTS - Add speech to your flashcards [‘111623432’, 2025-01-28T09:32, ‘None’, mod]
Migaku Kanji GOD [‘1872210448’, 2024-02-22T19:12, ‘None’, mod]
PassFail 2 Remove the Easy and Hard buttons [‘876946123’, 2024-06-03T21:56, ‘None’, ‘’]
Review Heatmap [‘1771074083’, 2022-06-29T21:43, ‘None’, ‘’]

===IDs of active AnkiWeb add-ons===
1052724801 111623432 1344485230 175794613 1771074083 181103283 1872210448 2055492159 874215009 876946123

===Add-ons (inactive)===
(add-on provided name [Add-on folder, installed at, version, is config changed])

4

Please go through the Troubleshooting Checklist – start with #7 window sizes.

5

You the goat. Thanks!

6

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.