SIGKILL Issue Updating Anki on Mac

Anki Help
1

Been trying to fix this for DAYS, would really appreciate some help!

When downloading the 25.09 Version from ankuweb, my Mac opens a terminal window (below).

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I’ve pressed Enter and I’ve tried 1, then Enter. I’m stuck with this popping up every time after:

Checking for updates…

Unable to check for Anki versions. Please check your internet connection.

Error: Failed to run (2): /Applications/Anki.app/Contents/MacOS/uv run --no-project --no-config --managed-python --with pip-system-certs,requests[socks] --python 3.13.5 /Applications/Anki.app/Contents/Resources/versions.py: warning: Failed to patch the install name of the dynamic library for /Users/[MY USERNAME]/.local/share/uv/python/cpython-3.13.5-macos-aarch64-none/bin/python3.13. This may cause issues when building Python native extensions.

error: Querying Python at `/Users/[MY USERNAME]/.local/share/uv/python/cpython-3.13.5-macos-aarch64-none/bin/python3.13` failed with exit status signal: 9 (SIGKILL)

Press enter to close…

I’ve tried downloading older versions. I’ve tried asking Chat for help. I’ve updated my computer software. I’ve cried. Please send help :pensive_face:

2

Please read this previous forum comment containing information about possible fixes and workarounds for the issue.

Please be aware that the Rosetta workaround should be considered a short-term, temporary workaround. It will no longer work if you ever upgrade to Mac OS 28 after September 2027 or if you buy a new Mac computer after that date and transfer your files to it using Migration Assistant.