Hi ,
I was inactive for 6months+ on Anki and my decks were automatically deleted. Is there any way to have them restored? The account is connected to this email.
thank you!
I’m looking at the AnkiWeb account connected to the email address you used to post here.
The data was removed from this account in September 2026, after it had been inactive for at least 6 months. We delete the data from accounts in our system that aren’t being used for syncing or studying, so AnkiWeb isn’t suitable for long-term storage of your inactive collection – AnkiWeb account removal - Anki Docs .
Generally when data is removed from an account, that includes the server-side backups. However there is one that was retained in your account – from March 2026. [Just like a local automatic backup, that does not include any media attached to your collection.] If you want me to restore it to your AnkiWeb account, please confirm.
Other things you can do right now –
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Make sure the email address you’re using for your AnkiWeb account is one that you have permanent access to. If you lose touch with that email, you won’t get important emails from us – like notification that your data is pending deletion. And if you can’t re-verify your email address annually, you might not be able to access AnkiWeb at all.
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If you know you’re going to take a long break from studying, you can create your own COLPKG backup of your collection and store that in a separate place (e.g., another device, a cloud storage account). You can do that from any version of the app, but not from the AnkiWeb site.
Thank you so much!! And yes please restore it.
I’ve restored that to your account. If you leave it inactive for another 6 months, it will be deleted again, so you should consider installing the app and downloading it to have your own archive.