The firmware on my phone was corrupted and it went into a death-loop yesterday. Today, while my phone is down, I went to ankiweb to study and my entire account seems to have been wiped clean. I can log in with no problem, but there is nothing there, no decks, no nothing. Help?
Suggest moving the post to “Syncing and AnkiWeb”.
I have restored your data from a backup - you should force a full sync and then choose “download” to grab it. In the future please be careful to back your data up.
Thank you! Thank you for saving me from the consequences of my own stupidity.
Glad you were able to recover the data in this case