Perdi meus baralhos ANKIWEB

[Giovanna_kuihn]

Eu utilizava ankiweb no safari do meu ipad e tinha meus baralhos atualizados quase todo dia, porém eu também tenho instalado o anki no meu computador windows que tem baralhos muito antigos que eu nao usava. Ai no meu computador eu apertei em sincronizar, adicionei minha conta com email e senha e selecionei enviar para ankiweb, com isso eu PERDI TODOS MEUS BARALHOS ATUALIZADOS QUE ESTAVA NO ANKI WEB NO MEU IPAD, é possivel recuperalos

[oktoberpaard]

Anki on your iPad may have backups that you can restore from. You can access them from the global settings menu on the top right.

[Danika_Dakika]

@Giovanna_kuihn

[as translated]
I used to use AnkiWeb on Safari on my iPad and had my decks updated almost every day, but I also have Anki installed on my Windows computer, which has very old decks that I didn’t use. So on my computer, I clicked “Sync,” added my account with my email and password, and selected “Send to AnkiWeb.” As a result, I LOST ALL MY UPDATED DECKS THAT WERE ON ANKI WEB ON MY IPAD. Is it possible to recover them?

Server-side backups are not made as frequently as local automatic backups, and the most recent one in your AnkiWeb account was a few days ago – click for local date/time . Please confirm if you want me to restore that to your account.

Having an updated local copy of your collection is a good idea, but you can’t use sync to merge two separate collections. You’ll need to preserve one first, so you can download from AnkiWeb and then merge them. Syncing with AnkiWeb - Anki Manual

[Danika_Dakika]

I believe they have been using the AnkiWeb site, not the AnkiMobile app.