My anki crashed suddenly. I have the most recent version. Qt6. The error message will be below . Please advise so that this does'nt happen again. Thanks

A fatal error occurred, and Anki must close. Please report this message on the forums.
Anki 2.1.65 (aa9a734f) Python 3.9.15 Qt 6.4.3 PyQt 6.4.0
Platform: Windows-10-10.0.22621
Flags: frz=True ao=True sv=?
Add-ons, last update check: 2023-08-29 10:53:47

Caught exception:
Traceback (most recent call last):
File “aqt.taskman”, line 122, in _on_closures_pending
File “aqt.taskman”, line 71, in
File “aqt.taskman”, line 90, in wrapped_done
File “aqt.operations”, line 120, in wrapped_done
File “concurrent.futures._base”, line 439, in result
File “concurrent.futures._base”, line 391, in __get_result
File “concurrent.futures.thread”, line 58, in run
File “aqt.operations”, line 105, in wrapped_op
File “aqt.operations.note”, line 22, in
File “anki.collection”, line 566, in add_note
File “anki._backend_generated”, line 609, in add_note
File “anki._backend”, line 150, in _run_command
pyo3_runtime.PanicException: assertion failed: (left == right)
left: 1693380989695,
right: 0

Please update to the latest version (2.1.66) and see if the issue persists.

https://faqs.ankiweb.net/when-problems-occur.html

1 Like

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.