Fatal Error. What do I do?

Hi, I’m not really sure what’s happening but it just says to put it on the forums

A fatal error occurred, and Anki must close. Please report this message on the forums.
Anki 23.10.1 (fac9e0ee) Python 3.9.15 Qt 6.6.0 PyQt 6.6.0
Platform: Windows-10-10.0.22631
Flags: frz=True ao=True sv=?
Add-ons, last update check: 2024-02-19 18:15:57

Caught exception:
Traceback (most recent call last):
File “aqt.taskman”, line 138, in _on_closures_pending
File “aqt.taskman”, line 82, in
File “aqt.taskman”, line 102, in wrapped_done
File “aqt.operations”, line 122, in wrapped_done
File “concurrent.futures._base”, line 439, in result
File “concurrent.futures._base”, line 391, in __get_result
File “concurrent.futures.thread”, line 58, in run
File “aqt.operations”, line 107, in wrapped_op
File “aqt.operations.note”, line 22, in
File “anki.collection”, line 534, in add_note
File “anki._backend_generated”, line 1225, in add_note
File “anki._backend”, line 152, in _run_command
pyo3_runtime.PanicException: assertion left == right failed
left: 1708329698956
right: 0

The best place for you to start is the Troubleshooting checklist – Troubleshooting - Anki Manual . That will help to quickly narrow down where the issue is coming from.


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