Mensagem de erro - "error while loading cards or saving answers. please reload the page"

I HAVE ALWAYS USED ANK ON THE WEB ON THE MOBILE OR THROUGH THE PROGRAM ON THE COMPUTER, FOR SOME TIME THIS ERROR MESSAGE HAS BEEN APPEARING “ERROR LOADING CARDS OR SAVING ANSWERS. RELOAD THE PAGE”

AFTER THIS MESSAGE APPEARS, ALL THE CARDS I MADE BEFORE IT APPEARED ARE LOST, NOT SAVED.

ONE NOTE IS THAT THIS PROBLEM OCCURS ONLY ON ANKIWEB, WHEN I USE IT THROUGH THE MOBILE BROWSER, HOWEVER, WHEN I USE IT ON THE COMPUTER, THROUGH THE PROGRAM, THIS DOES NOT APPEAR.

Ferramentas → verificar banco de dados
Tools → check database

The fact that it works on your computer implies the issue is with the network - try using wifi instead of 4G for example.

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