Lost media after deleting a field in a notetype

Anki Help
1

Hello, I recently lost much of my media after deleting a field in a notetype (12/17).

I reopened my backups for my primary profile into another newly created profile, then exported the decks and imported them in my primary profile; this added back that field to my notetype and the content in that missing field, however the media files are all missing.

I don’t think I have deleted “unused media” from 12/17 to 12/20, but the missing media are not in my media collection folder.

I have already synced with Ankiweb multiple times after deleting that field in the notetype.

I read on here that apparently the deleted media may still be on Ankiweb? Does anyone know how to get that media back?

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  • If you did not delete unused media during that time, the files should still be there.
  • If you did delete unused media during that time, the files should be in your media trash folder.

Either way, your next step is running Check Media. Start with that device, and maybe check your other devices too.

It sounds like that field held the media references? It is possible that they were altered in some way during the recovery process? It might be worth checking the HTML view (click < > above the field) to see what exactly is in there.

3

Huh, I checked my media on AnkiMobile as well, where I definitely did not delete the unused media; However, all the media are “missing” now as well.

The HTML seems to be unchanged.

4

Are the files in you Media Trash folder?

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yoooo wait. My media trash on my computer is empty, but I restored them on AnkiMobile and they’re back! Thank you so much Danika!

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