Issue loading back ups or even deleting account

Tried opening anki, tons of issues, wont let use old back ups, or even delete my profile - gives an error and it says to post it here, any help would be appreciated

Anki 2.1.5 Python 3.6.1 Qt 5.9.2 PyQt 5.9
Platform: Windows 10
Flags: frz=True ao=False sv=?

Caught exception:
File “aqt\”, line 209, in onRemProfile
File “aqt\”, line 179, in remove
File “site-packages\send2trash\”, line 58, in send2trash
<class ‘OSError’>: Couldn’t perform operation. Error code: 124

edit: No clue what the issue was but literally wiped it with all info from pc and reinstalled and downloaded from web to get it back.

If you run into any further problems, please start with the steps on When problems occur - Frequently Asked Questions