I can't export cards

Anki Help
1

Hey,
since the new update I am not able to export my cards. Does anybody know how to fix this problem or has the same?
Thanks

2

It’s hard to answer without more details. Can you tell us more about what is happening when you try?

  1. What kind of export are you trying to make? What options are you selecting?

  2. Are you getting an error? If so, what is it? [If you’re asking for help with an error, you should always include the exact text or a screenshot in your post.]

  3. What else have you tried to fix it?

  4. Post your complete version information – go to Help > About – click Copy Debug Info – paste that entire result.

1 Like
3

I try to export an Anki stacking package and I always selected the first three options. But now I cannot tick them (I can click on them but there isn’t any cross, like it always came when I exported cards). So I can export them but I can’t tick any selections.

I tried to go to Extras and ,check databank’’ but that didn’t help.

Anki 25.02.4 (a5c33ad0) (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: Windows-10-10.0.19045

===Add-ons (active)===
(add-on provided name [Add-on folder, installed at, version, is config changed])
Button Colours Good Again [‘2494384865’, 2022-09-27T12:18, ‘None’, ‘’]
Colorful Tags Hierarchical Tags [‘594329229’, 2022-09-15T17:06, ‘None’, ‘’]
Congrats Confetti [‘206062158’, 2023-01-17T05:02, ‘None’, ‘’]
Deck name in title 21 [‘699175524’, 2019-06-01T03:05, ‘None’, ‘’]
DeepL Translator [‘972129549’, 2024-04-26T22:11, ‘1.0.0’, ‘’]
Edit Field During Review [‘1020366288’, 2022-08-29T21:38, ‘None’, ‘’]
Progress bar - Visualize reviewed cards and remaining Fixed by Shige [‘1708250053’, 2024-11-10T21:00, ‘None’, mod]
ReColor [‘688199788’, 2025-01-28T12:23, ‘3.1’, mod]
Review Heatmap [‘1771074083’, 2022-06-30T03:43, ‘None’, ‘’]
Study Time Stats [‘1247171202’, 2024-02-24T17:59, ‘None’, ‘’]

===IDs of active AnkiWeb add-ons===
1020366288 1247171202 1708250053 1771074083 206062158 2494384865 594329229 688199788 699175524 972129549

===Add-ons (inactive)===
(add-on provided name [Add-on folder, installed at, version, is config changed])
Exam Notifier [‘236593452’, 2025-02-01T13:20, ‘None’, ‘’]

4

If you can’t tick the boxes, it sounds like your Export window isn’t drawn correctly. You should try some of the other things on the Troubleshooting Checklist – I’m thinking about #2, 6, and 7.

1 Like