Hey everyone, wondering if anyone else has run into this. Every time I try to optimize a preset on the desktop app, it goes through the calculation step but then the entire settings page crashes. None of the parameters update at all. It does work fine on the Android app, just not on desktop. Here’s the link to my reddit post, I have uploaded a recording of the same there FSRS parameters not optimizing on desktop : r/Anki
Would really appreciate any help or suggestions—thanks!
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Thanks for including the link to your other post!
What about the things I suggested yesterday?
No, that’s definitely unusual. Especially that it only closes the Deck Options window, but the app seems fine.
Start with the Troubleshooting Checklist – Troubleshooting - Anki Manual . If something there doesn’t fix this, go to Help > About – click Copy Debug Info – paste that here when you respond.
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Hi, I tried everything. Even loading the app without any addons. Running into the same issue everytime. Here is the debug info
Anki 25.02.4 (a5c33ad0) (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: Windows-10-10.0.26100
===Add-ons (active)===
(add-on provided name [Add-on folder, installed at, version, is config changed])
‘’ [‘Copilot’, 0, ‘None’, ‘’]
‘’ [‘FaceControl’, 0, ‘None’, ‘’]
‘’ [‘popup_dictionary’, 0, ‘None’, mod]
AMBOSS add-on [‘0amboss_addon’, 2024-08-05T19:54, ‘None’, mod]
Alternative Set Due Date Dialog for the Reviewer Touch-Friendly [‘2107899486’, 2022-02-24T03:21, ‘None’, ‘’]
AnKing Note Types Easy Customization [‘952691989’, 2025-05-05T16:59, ‘None’, mod]
Anki JavaScript API [‘1490471827’, 2021-02-20T02:24, ‘None’, ‘’]
Anki Leaderboard - Compete with friends to boost motivation Custom by Shige [‘175794613’, 2025-04-29T14:36, ‘None’, mod]
Anki Simulator [‘817108664’, 2023-11-06T22:56, ‘None’, ‘’]
AnkiHub [‘1322529746’, 2025-05-06T23:38, ‘None’, mod]
AnkiRestart - Quick Anki Rebooter for Customize Develop Created by Shige [‘237169833’, 2024-10-11T08:58, ‘None’, mod]
AnkiWebView Inspector [‘31746032’, 2023-06-28T00:56, ‘None’, ‘’]
Ankimote - remote to control Anki from your phone [‘149004221’, 2021-08-11T22:27, ‘None’, mod]
Card Info During Review [‘2179254157’, 2025-05-05T12:44, ‘None’, ‘’]
Card Reviewer JavaScript API [‘1230570706’, 2025-03-08T05:21, ‘None’, ‘’]
Custom Background Image and Gear Icon [‘1210908941’, 2025-01-29T14:01, ‘None’, mod]
Enhance main window Customized by Shige [‘911023479’, 2024-11-16T20:59, ‘None’, mod]
Exam Notifier [‘236593452’, 2025-02-01T17:50, ‘None’, ‘’]
FSRS Helper Postpone Advance Load Balance Easy Days Disperse Siblings [‘759844606’, 2025-05-06T09:55, ‘None’, mod]
Hide Menu Bar [‘1532579816’, 2024-02-22T08:04, ‘None’, mod]
Image Occlusion Enhanced [‘1374772155’, 2022-04-09T12:45, ‘None’, ‘’]
ImageResizer [‘1214357311’, 2023-12-03T07:28, ‘None’, ‘’]
More Decks Stats and Time Left [‘1556734708’, 2025-04-25T06:15, ‘None’, ‘’]
More Overview Stats 21 [‘738807903’, 2025-02-18T02:44, ‘None’, mod]
No Distractions Full Screen Fixed by Shige [‘1370336700’, 2024-08-26T10:38, ‘None’, mod]
Progress bar - Visualize reviewed cards and remaining Fixed by Shige [‘1708250053’, 2024-11-11T01:30, ‘None’, mod]
ReColor [‘688199788’, 2025-01-28T16:53, ‘3.1’, mod]
Review Heatmap [‘1771074083’, 2022-06-30T07:13, ‘None’, ‘’]
Review Hotmouse [‘1928346827’, 2024-11-26T06:37, ‘2.12’, mod]
See Previous Card Ratings in Reviewer [‘1906641654’, 2025-01-21T09:43, ‘None’, mod]
Special Fields [‘1102281552’, 2025-02-25T18:37, ‘None’, mod]
Zoom for Anki24 - Keep zoom level after reboot Fixed by Shige [‘1923741581’, 2025-01-08T20:53, ‘None’, mod]
===IDs of active AnkiWeb add-ons===
1102281552 1210908941 1214357311 1230570706 1322529746 1370336700 1374772155 149004221 1490471827 1532579816 1556734708 1708250053 175794613 1771074083 1906641654 1923741581 1928346827 2107899486 2179254157 236593452 237169833 31746032 688199788 738807903 759844606 817108664 911023479 952691989
===Add-ons (inactive)===
(add-on provided name [Add-on folder, installed at, version, is config changed])
‘’ [‘Beautify-Anki-master’, 0, ‘None’, mod]
Advanced Card Styles [‘1625103157’, 2021-12-28T23:20, ‘None’, ‘’]
Advanced Review Bottom Bar [‘1136455830’, 2024-08-22T16:34, ‘None’, mod]
Anki Redesign - Make Anki Cool Design Fixed by Shige [‘1959668791’, 2025-01-27T19:10, ‘None’, mod]
Controller rumble on review [‘787807852’, 2024-05-29T10:36, ‘None’, mod]
Custom Background [‘Brainrot’, 0, ‘None’, mod]
Enhance main window [‘877182321’, 2023-10-23T01:58, ‘None’, mod]
Hitmarkers [‘1776869150’, 2024-02-24T16:49, ‘None’, ‘’]
The KING of Button Add-ons [‘374005964’, 2025-01-28T03:56, ‘None’, mod]
1 Like
Could you run Anki in the console (“anki-console.bat” in the install folder on windows) and send what it outputs after hitting the optimize button when the error occurs?
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