Fatal error on ChromeOS/Linux

Anki Help
1

Hi, there! I’m a Chromebook user and I’ve recently installed Anki via terminal, following the instructions on the official page. The problem is, after a few minutes of use, the following message appears:

A fatal error occurred, and Anki must close. Please report this message on the forums.
Anki 2.1.60 (76d88073) Python 3.9.15 Qt 6.4.2 PyQt 6.4.0
Platform: Linux-5.15.89-16172-g8db7d2810659-x86_64-with-glibc2.31
Flags: frz=True ao=False sv=?
Add-ons, last update check: 2023-03-28 09:57:20

Caught exception:
Traceback (most recent call last):
File “aqt.taskman”, line 122, in _on_closures_pending
File “aqt.taskman”, line 71, in
File “aqt.taskman”, line 90, in wrapped_done
File “aqt.operations”, line 255, in wrapped_done
File “concurrent.futures._base”, line 439, in result
File “concurrent.futures._base”, line 391, in __get_result
File “concurrent.futures.thread”, line 58, in run
File “aqt.operations”, line 239, in wrapped_op
File “aqt.main”, line 1486, in backup
File “anki.collection”, line 371, in create_backup
File “anki._backend_generated”, line 1844, in create_backup
File “anki._backend”, line 150, in _run_command
pyo3_runtime.PanicException: assertion failed: tv_nsec >= 0 && tv_nsec < NSEC_PER_SEC as i64

I really don’t know what triggers this issue, but since it tells me to report this problem here I think this may be the right place :slight_smile:

2

I’m not a dev so can’t help with this problem, but this problem happens with Qt5 as well?

After sharing the response, please wait for a dev or another user to respond

1 Like
3

Good idea! I’ll check it out and report back when I get a chance.

1 Like
4

Well, it remains. Here’s what appears with Qt5:

Anki 2.1.60 (76d88073) Python 3.9.15 Qt 5.15.2 PyQt 5.15.5
Platform: Linux-5.15.89-16172-g8db7d2810659-x86_64-with-glibc2.31
Flags: frz=True ao=True sv=?
Add-ons, last update check: 2023-03-28 10:31:46

Caught exception:
Traceback (most recent call last):
File “aqt.taskman”, line 122, in _on_closures_pending
File “aqt.taskman”, line 71, in
File “aqt.taskman”, line 90, in wrapped_done
File “aqt.operations”, line 255, in wrapped_done
File “concurrent.futures._base”, line 439, in result
File “concurrent.futures._base”, line 391, in __get_result
File “concurrent.futures.thread”, line 58, in run
File “aqt.operations”, line 239, in wrapped_op
File “aqt.main”, line 1486, in backup
File “anki.collection”, line 371, in create_backup
File “anki._backend_generated”, line 1844, in create_backup
File “anki._backend”, line 150, in _run_command
pyo3_runtime.PanicException: assertion failed: tv_nsec >= 0 && tv_nsec < NSEC_PER_SEC as i64

5

There seems to be an issue with the timestamp of your collection or backup files.

6

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