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Export function not working

I am unable to export Anki decks.

Anki 2.1.44 (b2b3275f) Python 3.8.6 Qt 5.14.2 PyQt 5.14.2

Platform: Windows 10

Flags: frz=True ao=False sv=2

Add-ons, last update check: 2021-06-10 15:02:29

Caught exception:

Traceback (most recent call last):

File “aqt\taskman.py”, line 88, in _on_closures_pending

File “aqt\taskman.py”, line 59, in

File “aqt\exporting.py”, line 172, in on_done

File “concurrent\futures_base.py”, line 432, in result

File “concurrent\futures_base.py”, line 388, in __get_result

File “concurrent\futures\thread.py”, line 57, in run

File “aqt\exporting.py”, line 166, in do_export

File “anki\exporting.py”, line 340, in exportInto

File “anki\exporting.py”, line 348, in doExport

File “anki\exporting.py”, line 284, in exportInto

OSError: [WinError 1392] The file or directory is corrupted and unreadable: ‘C:\Users\kaili\AppData\Roaming\Anki2\User 1\collection.media’

Could someone please troubleshoot this problem? Tools → Check Database does nothing for me.

The error seems to indicate there’s a problem with your disk. Maybe the Windows disk checking tools will be able to help.

Hi dae, what does ‘Windows disk checking tool’ mean? I can’t understand what Google is telling me.

I think dae means the tools in disk properties.

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