Error when trying to open tools>preferences

Anki Help
1

Error
An error occurred. Please use Tools > Check Database to see if that fixes the problem.
If problems persist, please report the problem on our support site. Please copy and paste the information below into your report.
Anki 2.1.15 (442df9d6) Python 3.11.1 Qt 5.15.7 PyQt 5.15.6
Platform: Linux
Flags: frz=False ao=False sv=1

Caught exception:
File “/usr/share/anki/aqt/main.py”, line 881, in onPrefs
aqt.dialogs.open(“Preferences”, self)
File “/usr/share/anki/aqt/init.py”, line 82, in open
instance = creator(*args)
^^^^^^^^^^^^^^
File “/usr/share/anki/aqt/preferences.py”, line 25, in init
self.setupCollection()
File “/usr/share/anki/aqt/preferences.py”, line 80, in setupCollection
f.lrnCutoff.setValue(qc[‘collapseTime’]/60.0)
<class ‘TypeError’>: setValue(self, int): argument 1 has unexpected type ‘float’

2

This is a three year old Anki version, likely from a package manager. Updating Anki from the website will resolve your known issue.

3

When I downloaded the latest anki from the website, I got this error while trying to run it

wqc7hj1cn59a1
wqc7hj1cn59a1685×504 16.3 KB

:smiling_face_with_tear:

4
5

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