Error when trying to backup: see below error message

[joseph.ruddy12]

Hi - I am trying to export my desktop anki to my onedrive but it comes up with below message… I have no idea what this means so if anyone could advise as to the cause it would be much appreciated. I have turned off all add ons and checked database to optimise and issue still persists.

Anki 2.1.49 (dc80804a) Python 3.8.6 Qt 5.14.2 PyQt 5.14.2
Platform: Windows 10
Flags: frz=True ao=False sv=2
Add-ons, last update check: 2025-01-06 19:18:54

Caught exception:
Traceback (most recent call last):
File “aqt\taskman.py”, line 101, in _on_closures_pending
File “aqt\taskman.py”, line 71, in
File “aqt\exporting.py”, line 173, in on_done
File “concurrent\futures_base.py”, line 432, in result
File “concurrent\futures_base.py”, line 388, in __get_result
File “concurrent\futures\thread.py”, line 57, in run
File “aqt\exporting.py”, line 167, in do_export
File “anki\exporting.py”, line 342, in exportInto
File “anki\exporting.py”, line 368, in doExport
File “shutil.py”, line 737, in rmtree
File “shutil.py”, line 619, in _rmtree_unsafe
File “shutil.py”, line 617, in _rmtree_unsafe
PermissionError: [WinError 5] Access is denied: ‘C:/Users/Team Knowhow/OneDrive - University of Leeds/UNI WORK/AAA Year 4/Y4 ANKI BACKUP/y 4 anki backup 7.1.25.media’

[Danika_Dakika]

What exactly are you trying to export from Anki? Is it an APKG or COLPKG file? How big is your collection?

It seems like for making periodic backups, it would be easier to just make a copy of certain parts of your Anki2 data folder (while Anki is not running). Have you considered that instead?

[dae]

You may find exporting to a different location works around whatever the problem is.

[joseph.ruddy12]

FIXED - think the issue was in trying to export to onedrive. Exported to desktop which worked, then just moved to onedrive. THANKS!!!