Hey, can someone help me out? I just downloaded Anki, but whenever I try to use it (like in the screenshot), all I get is a black screen and I can’t import any decks. I’m on Windows 10 Pro Build 19043 and using Anki version 25.07.5.
Please try to change the video drivers as described in the docs: Display Issues - Anki Manual.
If that doesn’t help, also make sure to try every step in the troubleshooting list: Troubleshooting - Anki Manual.
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Thankssss that’s solved my problems, it’s just change the [Video Driver] Direct3D (by default) → OpenGL
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