On https://faqs.ankiweb.net/getting-help.html#ankimobile-iphoneipad it redirects to
TenderApp for private tickets:
> ## AnkiMobile (iPhone/iPad) > > Please start by taking a look at [AnkiMobile's > manual](https://docs.ankimobile.net/#/) to see if your question is covered > there. If you still have questions or need to report a bug, please post either > on the [user forums](https://forums.ankiweb.net) which Damien checks regularly, > or create a [private ticket](https://anki.tenderapp.com/discussions/private).
But Discourse also has private tickets by direct messages. With this link, it will open a private message to the group
- https://forums.ankiweb.net/g (to see all available groups)