I found one forum topic that was discussing this, I tried everything possible on there and I used ChatGPT to help me with a “manual upload” that included these instructions I have copy and pasted below. It has been over an hour and a half and the file is still importing. I will be leaving it overnight to see if it is just taking a while. Please I need help step is in 4 days and I use anki religiously to review incorrect Uworld and to review topics but I am unable to access it all together. I have tried to delete the app, synch from another device and try to upload to anki web. I will try anything at this point.
Step 1: Force Quit Anki
On Mac:
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Press Command + Option + Esc
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Select Anki
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Click Force Quit
If that doesn’t work:
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Open Activity Monitor
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Search Anki
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Click it
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Press the X (Force Quit)
Step 2: Open your Anki data folder
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Open Finder
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Press Command + Shift + G
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Paste this:
~/Library/Application Support/Anki2
- Press Enter
Step 3: Open your profile folder
You will see something like:
User 1
Open it.
Step 4: Go to backups
Open the backups folder.
You will see files like:
collection-2026-03-13-xxxx.anki2
collection-2026-03-12-xxxx.anki2
Step 5: Restore a backup
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Copy the most recent backup.
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Go back to the User 1 folder.
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Rename the broken file:
collection.anki2 → collection_corrupt.anki2
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Paste the backup file.
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Rename it to:
collection.anki2
Step 6: Reopen Anki
Now open Anki again.
Your decks should load normally.
Very important after it opens
Immediately:
Sync → Upload to AnkiWeb
so the fixed database is saved.
