This error message comes up on two computers (one running Win10 and the other Win11). It happens while I’m studying. If I click “Check Database” under “Tools”, I can continue for another few cards then the error message reappears. I have restarted without add-ins and downloaded the deck from AnkiWeb but the problem persists.
Error
An error occurred. Please use Tools > Check Database to see if that fixes the problem.
If problems persist, please report the problem on our support site. Please copy and paste the information below into your report.
Anki 2.1.54 (b6a7760c) Python 3.9.7 Qt 5.15.2 PyQt 5.15.5
Platform: Windows 10
Flags: frz=True ao=False sv=2
Add-ons, last update check: 2022-12-10 07:18:05
Caught exception:
Traceback (most recent call last):
File “aqt.webview”, line 568, in handler
File “aqt.reviewer”, line 522, in _onAnswerButton
File “aqt.reviewer”, line 447, in _answerCard
File “aqt.reviewer”, line 454, in _after_answering
File “aqt.reviewer”, line 233, in nextCard
File “aqt.reviewer”, line 340, in _showQuestion
File “anki.cards”, line 129, in question
File “anki.cards”, line 145, in render_output
File “anki.template”, line 123, in from_existing_card
File “anki.cards”, line 156, in note
File “anki.collection”, line 478, in get_note
File “anki.notes”, line 49, in init
File “anki.notes”, line 55, in load
File “anki._backend.generated”, line 619, in get_note
File “anki._backend”, line 146, in _run_command
anki.errors.NotFoundError