When trying to add a card or review certain cards I receive the error posted below. I tried the “Check Database” tool as instructed but that that did not fix the issue. I also restarted Anki and my computer and no help.
Error
An error occurred. Please use Tools > Check Database to see if that fixes the problem.
If problems persist, please report the problem on our support site. Please copy and paste the information below into your report.
Anki 2.1.32 (dee7d45d) Python 3.8.0 Qt 5.14.1 PyQt 5.14.1
Platform: Windows 10
Flags: frz=True ao=False sv=1
Add-ons, last update check: 2020-08-28 17:37:19
Caught exception:
Traceback (most recent call last):
File “aqt\mpv.py”, line 350, in _get_response
File “queue.py”, line 178, in get
_queue.Empty
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File “aqt\mpv.py”, line 377, in _send_request
File “aqt\mpv.py”, line 354, in _get_response
aqt.mpv.MPVTimeoutError: unable to get response
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File “aqt\mpv.py”, line 350, in _get_response
File “queue.py”, line 178, in get
_queue.Empty
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File “aqt\webview.py”, line 493, in handler
File “aqt\editor.py”, line 481, in
File “aqt\addcards.py”, line 194, in _addCards
File “aqt\sound.py”, line 106, in stop_and_clear_queue
File “aqt\sound.py”, line 135, in _stop_if_playing
File “aqt\sound.py”, line 359, in stop
File “aqt\mpv.py”, line 606, in command
File “aqt\mpv.py”, line 384, in _send_request
File “aqt\mpv.py”, line 377, in _send_request
File “aqt\mpv.py”, line 354, in _get_response
aqt.mpv.MPVTimeoutError: unable to get response