Anki not working on mac

Anki Help
1

I have tried opening my anki multiple times and each time i receive the same message where the anki launcher opens up and asks me to press enter to launch the latest anki. This is the message that presents ’ No solution found when resolving dependencies for split (python_full_version >= ‘3.10’):

╰─:play_button: Because there is no version of anki-release==26.9.2 and your project depends on anki-release==26.9.2, we can

  conclude that your project's requirements are unsatisfiable.

Install failed: Failed to run (1): /Applications/Anki.app/Contents/MacOS/uv sync --upgrade --no-config --managed-python --python 3.13.5

Error: Failed to run (1): /Applications/Anki.app/Contents/MacOS/uv sync --upgrade --no-config --managed-python --python 3.13.5

Press enter to close…’

I’m not sure how to fix this or what it means

this all began when i was prompted on my anki to download the latest update. i have attempted to follow anki guidlines such as restarting my laptop but it has not fixed the issue.

2

Please download and install the latest Anki package from https://apps.ankiweb.net , rather than try to upgrade from within the Anki app.

For more information, please see: