Anki installation network environment with user profiles

Hey there,

I would like to install the latest Anki version 24.04.1 Qt6 in our network environment.

Windows 10 22H2 (Build 19045.4291) in a domain with user profiles.

The user profiles are redirected to a file system e.g. UNC \xxx.xxx.xx\user\home\appdata\anki
Users have full access there

When calling Anki.exe I get the following error message - The folder “anki” is created on the path but with full permissions

Initial setup…
Preparing to run…
Traceback (most recent call last):
File “aqt”, line 584, in _run
File “aqt.profiles”, line 354, in get_created_base_folder
File “pathlib”, line 1215, in resolve
File “pathlib”, line 215, in resolve
PermissionError: [WinError 5] Access denied: ‘\\xx-xxx.xx\home\users\AppData\Anki’
Traceback (most recent call last):
File “aqt”, line 519, in run
File “aqt”, line 638, in _run
AttributeError: ‘NoneType’ object has no attribute ‘addon_logs’

If I specify anki.exe -b c:\tmp\anki when calling, there are no problems

Does anyone have an idea or similar problems?

Best regards
T.S

[I’m using code-blocking in the quotes to (hopefully) avoid losing any of the characters.]

  • The first thing I notice is those folder strings don’t match – user\home vs. home\users. Is that a typo?
  • Is the string-of-x’s actually in the path name? Or are we meant to understand that is a placeholder for your real server address?

I don’t think the tools Anki is built on properly support UNC paths, so a local drive binding is required.

Hello,
sorry there was an typer error

Update:

I would like to install the latest Anki version 24.04.1 Qt6 in our network environment.

Windows 10 22H2 (Build 19045.4291) in a domain with user profiles.

The user profiles are redirected to a file system e.g. UNC \server\user\home2\appdata\anki

When calling Anki.exe I get the following error message - The folder “anki” is created on the path but with full permissions
User have full access from \apdata
no read authorizations from \server\user\home2
this could probably be the problem

in a different domain environment with full read access on server path e.g. \server2\user\anki
there are no Problems.

Initial setup…
Preparing to run…
Traceback (most recent call last):
File “aqt”, line 584, in _run
File “aqt.profiles”, line 354, in get_created_base_folder
File “pathlib”, line 1215, in resolve
File “pathlib”, line 215, in resolve
PermissionError: [WinError 5] Access denied: ‘\server\user\home2\appdata\anki’
Traceback (most recent call last):
File “aqt”, line 519, in run
File “aqt”, line 638, in _run
AttributeError: ‘NoneType’ object has no attribute ‘addon_logs’

If I specify anki.exe -b c:\tmp\anki when calling, there are no problems

Does anyone have an idea or similar problems or can fix the Problems?

Best regards
T.S