Anki fetal error

Anki Help
1

Hello
Anki gives fetal error while I am working with it. And this is information about error below that I have copied. How can I solve it. Thanks for your help.
Anki 23.12.1 (1a1d4d54)
Python 3.9.15 Qt 5.15.2 PyQt 5.15.5
Platform: Windows-10-10.0.19045

Traceback (most recent call last):
File “aqt.taskman”, line 142, in _on_closures_pending
File “aqt.taskman”, line 86, in
File “aqt.taskman”, line 106, in wrapped_done
File “aqt.operations”, line 122, in wrapped_done
File “concurrent.futures._base”, line 439, in result
File “concurrent.futures._base”, line 391, in __get_result
File “concurrent.futures.thread”, line 58, in run
File “aqt.operations”, line 107, in wrapped_op
File “aqt.operations.note”, line 22, in
File “anki.collection”, line 528, in add_note
File “anki._backend_generated”, line 1225, in add_note
File “anki._backend”, line 155, in _run_command
pyo3_runtime.PanicException: assertion left == right failed
left: 1707986533675
right: 0

2

Have you tried everything on the Troubleshooting checklist – Troubleshooting - Anki Manual ?

3

Thank for your attention
Yes all of them except not- add because I haven’t added note until now and it is empty. And another option that I couldn’t test, was about video driver I read about it t but I couldn’t understand how should do it. In fact, it was complicated. would you please help me to fix it? I have exam tomorrow.

4

I could try video driver as well, but fetal error occurred.

5

I didn’t understand – which ones have you not tried?

6

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