Anki Error Please Helpp

I keep getting this error and check database doesn’t help.

Error
Anki 2.1.55 (01caec2a) Python 3.9.15 Qt 6.4.0 PyQt 6.4.0
Platform: Windows-10-10.0.22000
Flags: frz=True ao=False sv=2
Add-ons, last update check: 2023-01-06 08:03:42

Caught exception:
Traceback (most recent call last):
File “aqt.progress”, line 118, in handler
File “aqt.main”, line 197, in on_window_init
File “aqt.main”, line 242, in setupProfileAfterWebviewsLoaded
File “aqt.main”, line 293, in setupProfile
File “aqt.main”, line 453, in loadProfile
File “aqt.main”, line 537, in setup_sound
File “aqt.sound”, line 867, in setup_audio
File “aqt.tts”, line 269, in
File “C:\Program Files\Anki\lib\win32com\client_init_.py”, line 11, in
from . import gencache
File “C:\Program Files\Anki\lib\win32com\client\gencache.py”, line 761, in
init()
File “C:\Program Files\Anki\lib\win32com\client\gencache.py”, line 60, in init
_LoadDicts()
File “C:\Program Files\Anki\lib\win32com\client\gencache.py”, line 119, in _LoadDicts
version = p.load()
_pickle.UnpicklingError: invalid load key, ‘\x00’.

1 Like

Thank you!
I appreciate your help so much

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