Anki deck with image occlusion shows no images

I’ve been using Anki for a long time and I can usually see photos. I have now downloaded a new ankideck (which has just been created) which also uses image occlusion. The problem is that I can’t see the pictures, only the question or the text. I have downloaded image occlusion and image occlusion enhanced and they should be of the latest version. I have tried several times to download the deck, open it on Anki and each time only the text comes up and no images. The fact that the Ankis were created on an apple device should not really be a problem

What always comes up now is the following:
Anki 2.1.60 (76d88073) Python 3.9.15 Qt 6.4.2 PyQt 6.4.0
Platform: Windows-10-10.0.22631
Flags: frz=True ao=True sv=2
Add-ons, last update check: 2024-04-20 09:52:54

Caught exception:
Traceback (most recent call last):
File “aqt.progress”, line 118, in handler
File “aqt.main”, line 219, in on_window_init
File “aqt.main”, line 266, in setupProfileAfterWebviewsLoaded
File “aqt.main”, line 317, in setupProfile
File “aqt.main”, line 497, in loadProfile
File “_aqt.hooks”, line 3814, in call
File “anki.hooks”, line 34, in runHook
File “C:\Users\Martha Planötscher\AppData\Roaming\Anki2\addons21\1108947803\”, line 201, in onProfileLoaded
editor._html = editor._html + io_editor_style.replace(“%”, “%%”)
AttributeError: module ‘aqt.editor’ has no attribute ‘_html’

Make sure you check out add-ons before installing them. The one mentioned in that error appears to be a highly questionable, non-functional fake.

Disable and delete that add-on. That might be enough to get things working again.

Thanks for the fast answer, but it still does not work. I really dont know what else I can do.

You mentioned that this deck is newly created, but I see that you’re using an older version of Anki. Does the deck use the IO Enhanced add-on or built-in IO?

Please see Troubleshooting - Anki Manual

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