Add ons not able to be installed (mac 2.1.60)

Anki Help
1

I got anki a few days ago, and when I tried to install an add on, this error message pops up -

One or more errors occurred:

1771074083: Please check your internet connection. HTTPSConnectionPool(host=‘ankiweb(.)net’, port=443): Max retries exceeded with url: /shared/download/1771074083?v=2.1&p=60 (Caused by SSLError(SSLCertVerificationError(1, ‘[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self signed certificate in certificate chain (_ssl.c:1129)’)))

I’ve tried uninstalling and reinstalling anki on my mac but it still doesn’t work. It works on windows but I don’t get why this won’t work on my mac. Can anyone help?

2

Someone had this issue in the past while running antivirus software and resolved this issue by turning it off temporarily.

3

I don’t have an antivirus and I tried turning off the SIP but the same issue occurred. :confused:

4

Perhaps you’re using a proxy, VPN, some other sort of internet filtering, or you’re connected to a work/school network that filters connections?

5

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