A serious problem reported

Anki Desktop
1

I have met this trouble several times =(
Some of my cards disappeared after being created, then the software showed a message like this:

Anki 2.1.54 (b6a7760c) Python 3.9.7 Qt 6.3.1 PyQt 6.3.1
Platform: Windows 10
Flags: frz=True ao=False sv=2
Add-ons, last update check: 2022-11-22 19:43:06

Unknown error

Please help me to fix this. Thanks!

2

Are you sure the cards actually disappeared? Did you try finding them in the Browse screen?

That error is probably unrelated. It was reported multiple times recently and Iā€™ve hit several times randomly.

1 Like
3

I think Iā€™ve finally gotten to the bottom of that error - it appears to be a Chromium thing. As @abdo says, itā€™s unlikely to have any effect on your cards.

3 Likes
4

Oh sorry itā€™s just disappeared for one day then reappeared the next day. But sometimes the error still occurs again and that is a bit annoying because I canā€™t study. Thanks for replying me.

5

Oh yes, it didnā€™t affect my cards but I couldnā€™t study that day. Are there any way to recover my cards when I need them?

6

Maybe this explains your situation: Anki's not showing me all my cards! - Frequently Asked Questions

3 Likes
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