As seen in the following redidt post , a user was unable to click ‘Troubleshooting’ as the error dialog was opening/closing rapidly. We could (either/or): Fix the bug Display basic troubleshooting instructions [hold shift] if bad addons are suspected https://www.reddit.com/r/Anki/comments/1hpqw8z…

This bug preventing Anki to open has been a problem for several years and is caused by addon Anki Zoom. I already fixed it but there is nothing I can do about it because the original author is no longer active. Anki Zoom :mag:Zoom for Anki24 - Keep zoom level after reboot (Fixed by Shigeඞ)

Thanks for the context! Totally not your fault It’s expected that add-ons may break after an update. It’s not expected that they make the error dialog unusable

This bug is caused by an error in the loop. The user cannot operate Anki because a lot of dialogs are displayed. I think a workaround is to make the dialogs non-modal and limit the number of error dialogs. I have developed an add-on for this purpose, limit the number of dialogs to 3 and any more th…

UX: Ensure error dialog/'Troubleshooting' button is usable

Anki Suggestions

dae January 7, 2025, 7:31am 5

I’ve updated that add-on’s version range so it should get automatically disabled.

Version range of zoom add-on

Topic		Replies	Views
Improve runtime add-on error alert Suggestions	3	56	October 7, 2024
Version range of zoom add-on Suggestions	2	71	January 12, 2025
Add on caused rapidly flashing troubleshoot window to prevent me from interacting with main anki screen and any menus Add-ons	1	143	June 3, 2024
Bug: Unknown error on startup (Anki 25.02) Help	12	251	July 2, 2025
Update FAQ "When problems occur" Suggestions	4	521	October 23, 2021

UX: Ensure error dialog/'Troubleshooting' button is usable

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