True Retention by Card Maturity not showing any information

I have used this add-on in the past and it worked great but now that I’m back on Anki and have been doing reviews for a few days, the add-on simply does not show any information. I’ve installed it again just in case and even tried the other True Retention add-on but that one seems to not be working either. This is especially weird because I have a friend with the same exact add-ons and even decks and it works for him.