New Anki Download wont complete

Every time I try and do the new download it will not complete. Also all of my cards are gone???

Could you be a bit more exhaustive please. What exactly is your problem? What have you done, what did you get, what did you expect see, why?
What are the minimal steps that lead to this behavior?

If you don’t specify this very basic information, it’s impossible for us to help you.

2 Likes