电脑一直无法同步,但是手机和ipad可以正常同步

麻烦好心人帮忙看一下问题在哪里? :pensive:

不知道是否是升级了windows11的缘故,电脑版本一直无法正确打开,尝试过右击软件,打开属性,兼容版本,无法正常使用,也根据软件提示,清理数据库,依旧。。。头大
微信图片_20220107214518

错误信息
发生了一个错误. 请尝试使用 工具 > 检查数据库功能修复.
如果问题仍然存在, 请复制粘贴下列信息并报告到我们的支持站点.
Anki 2.1.20 (47a1bf8b) Python 3.8.0 Qt 5.14.1 PyQt 5.14.1
Platform: Windows 10
Flags: frz=True ao=False sv=1
Add-ons, last update check: 2022-01-06 20:49:52

Caught exception:
Traceback (most recent call last):
File “aqt\main.py”, line 433, in loadCollection
File “aqt\main.py”, line 468, in _loadCollection
File “aqt\main.py”, line 589, in moveToState
File “aqt\main.py”, line 596, in _deckBrowserState
File “aqt\deckbrowser.py”, line 38, in show
File “aqt\deckbrowser.py”, line 99, in _renderPage
File “lib\site-packages\anki\sched.py”, line 267, in deckDueTree
File “lib\site-packages\anki\sched.py”, line 249, in deckDueList
File “lib\site-packages\anki\sched.py”, line 450, in _deckNewLimitSingle
File “lib\site-packages\anki\decks.py”, line 374, in confForDid
File “lib\site-packages\anki\decks.py”, line 381, in getConf
KeyError: ‘1598234681531’

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File “aqt\progress.py”, line 73, in handler
File “aqt\main.py”, line 1165, in onRefreshTimer
File “aqt\deckbrowser.py”, line 43, in refresh
File “aqt\deckbrowser.py”, line 99, in _renderPage
File “lib\site-packages\anki\sched.py”, line 267, in deckDueTree
File “lib\site-packages\anki\sched.py”, line 249, in deckDueList
File “lib\site-packages\anki\sched.py”, line 450, in _deckNewLimitSingle
File “lib\site-packages\anki\decks.py”, line 374, in confForDid
File “lib\site-packages\anki\decks.py”, line 381, in getConf
KeyError: ‘1598234681531’

Does the problem continue when you update to the latest Anki version?

有尝试过切换 配置方案 吗?
如果有插件的话,尝试禁用,再重新打开anki试试
还是不行的话,可以试试下载安装新版本的anki