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https://faqs.ankiweb.net/when-anki-does-not-start-on-windows-debugging-steps.html
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If you used OneDrive and received the same or similar error message after running anki-console.exe.
File “aqt\winpaths.py”, line 163, in get_personal
…
aqt.winpaths.WinPathsException: Failed to retrieve windows path: -2147024893Source: Anki could not create its data folder - #6 by KikyoPorter
Your system seems to have CSIDL_PERSONAL / My Documents pointing to an invalid path.
Try the same fix but for Windows 10 - https://www.tenforums.com/tutorials/23504-restore-default-location-personal-folders-windows-10-a.html
If it doesn’t help, try with
regedit
- Redirecting -
Maybe, as the last possible option - https://docs.ankiweb.net/#/files?id=startup-options
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