Error deleting note from browser

Error when deleting note from browser

  • do review
  • open browser, and search for the card currently displayed in review window
  • delete that card from the browser
  • return to review screen
  • error message appears

Message is:
An error occurred. Please start Anki while holding down the shift key, which will temporarily disable the add-ons you have installed.

If the issue only occurs when add-ons are enabled, please use the Tools>Add-ons menu item to disable some add-ons and restart Anki, repeat until you discover the add-on that is causing the problem.

When you’ve discovered the add-on that is causing the problem, please report the issue on the add-ons section of our support site.

Debug info:

Anki 2.1.49 (dc80804a) Python 3.8.6 Qt 5.14.2 PyQt 5.14.2

Platform: Mac 10.16

Flags: frz=True ao=True sv=2

Add-ons, last update check: 2022-07-15 11:20:48

Caught exception:

Traceback (most recent call last):

File “aqt/”, line 541, in handler

File “aqt/”, line 496, in _onAnswerButton

File “aqt/”, line 422, in _answerCard

File “anki/scheduler/”, line 463, in answerCard

File “anki/”, line 117, in flush

File “anki/_backend/”, line 936, in update_cards

File “anki/_backend/”, line 131, in _run_command


occurs on anki version 2.1.49 and newer versions

One user was able to solve a very similar issue by changig the video driver.

It hasn’t solved the issue for me :frowning:

Please follow the steps on When problems occur - Frequently Asked Questions

1 Like

I disabled all my add ons and none of them was causing the problem, maybe it’s a glitch in the system?

I can’t seem to reproduce this in 2.1.54 - when the card is deleted in the browse screen, the review screen automatically greys out and refreshes when you return to it.