Ease multiplier not working


I have a deck that the ease multiplier doesn’t seem to be working. If the current interval is 1mo and current ease is 200%, then pressing good results in a new interval of 4mo instead of 2mo (just an example). It is applying a much higher multiple to all cards.

Any help would be greatly appriciated

It may be this case: Due times after a break - Frequently Asked Questions


Oh thanks, yes this must be it. I have had a long break