# Windows 10 2.1.62 Qt6 - Blank Import Window **URL:** \ **Category:** Help\ **Created:** [May 11, 2023, 7:42pm UTC](https://forums.ankiweb.net/t/windows-10-2-1-62-qt6-blank-import-window/30231 "2023-05-11T19:42:10Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![zarinstar](https://avatars.discourse-cdn.com/v4/letter/z/eb9ed0/32.png) [@zarinstar](https://forums.ankiweb.net/u/zarinstar)\ **Post date:** [May 11, 2023, 7:42pm UTC](https://forums.ankiweb.net/t/windows-10-2-1-62-qt6-blank-import-window/30231/1 "2023-05-11T19:42:11Z")
Hi everyone, I just installed Anki today and I cannot import decks on my desktop when I go File \> Import or select the “Import File” at the bottom of the main window. It just opens a blank Import window. ![Screen](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/2X/6/6868ad7dd529afcc18e4c3c51cf2323c6e0f7665.png) I’ve tried the following based on my internet search: 1. Restarting the computer 2. Closing and relanching Anki Desktop 3. Opening Anki with the Shift button pressed down to temporarily disable add-ons (Even though I didn’t install any) 4. Use a simple text file with one card and a semicolon as the separator 5. Saving the text file as UTF-8 csv with Libre Office for importing None of these seems to work. I tried the Qt5 version and same results. What can I do now? Everything else in the desktop seems to work (Add window, Browse Window, Stats Window, creating a deck, creating a card, etc). I have big text files with about 60-70 cards that I want to import rather than manually creating cards ☹ Another piece of information that might be handy is that I’m trying to import French/English cards to study French. But I feel like I would get error messages instead of a blank window with just the title in the top window bar. Thank you! ---
**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\ **Post date:** [May 12, 2023, 6:12am UTC](https://forums.ankiweb.net/t/windows-10-2-1-62-qt6-blank-import-window/30231/2 "2023-05-12T06:12:10Z")
Does the filename of the file you’re trying to import, or any of its parent folders, contain characters like spaces, or non-Latin text like accented characters? ---
**Author:** ![zarinstar](https://avatars.discourse-cdn.com/v4/letter/z/eb9ed0/32.png) [@zarinstar](https://forums.ankiweb.net/u/zarinstar)\ **Post date:** [May 12, 2023, 8:02pm UTC](https://forums.ankiweb.net/t/windows-10-2-1-62-qt6-blank-import-window/30231/3 "2023-05-12T20:02:28Z")
I tested with a simple file called “TestCards.txt” in This PC \> Documents and I still have the issue. No whitespace characters nor non-Latin characters were in the file name or folders. ---
**Author:** ![kelciour](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/kelciour/32/14770_2.png) [@kelciour](https://forums.ankiweb.net/u/kelciour)\ **Post date:** [May 13, 2023, 6:35pm UTC](https://forums.ankiweb.net/t/windows-10-2-1-62-qt6-blank-import-window/30231/4 "2023-05-13T18:35:22Z")
I receive a blank window if I try to import the text file that was accidentally saved as UTF-16 with BOM. Maybe try to import it after enabling Preferences \> Editing \> Legacy import/export handling. Maybe upload the text file or MRE (“minimal, reproducible example”) on [https://gofile.io](https://gofile.io) or somewhere else. ---
**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\ **Post date:** [May 15, 2023, 5:43am UTC](https://forums.ankiweb.net/t/windows-10-2-1-62-qt6-blank-import-window/30231/5 "2023-05-15T05:43:09Z")
The next Anki version should show a pop-up when it encounters an error, instead of just a blank screen. In the mean time @zarinstar, please paste here what is shown in the console when you attempt to import that file. [https://addon-docs.ankiweb.net/console-output.html#showing-the-console](https://addon-docs.ankiweb.net/console-output.html#showing-the-console) ---
**Author:** ![zarinstar](https://avatars.discourse-cdn.com/v4/letter/z/eb9ed0/32.png) [@zarinstar](https://forums.ankiweb.net/u/zarinstar)\ **Post date:** [May 15, 2023, 5:06pm UTC](https://forums.ankiweb.net/t/windows-10-2-1-62-qt6-blank-import-window/30231/6 "2023-05-15T17:06:42Z")
![Screen-WithConsole.PNG](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/2X/e/efbbbd848b68589d7b9a7ae84ae7873d889a7dd2.jpeg) Looks like a single parenthesis is the reason for such a major bug 😮 ---
**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\ **Post date:** [May 16, 2023, 5:06am UTC](https://forums.ankiweb.net/t/windows-10-2-1-62-qt6-blank-import-window/30231/7 "2023-05-16T05:06:04Z")
This PC\>Documents is likely a friendly name for a longer path like c:\users\my user\documents. Are you able to provide us with the exact path? Do you use OneDrive or something like DropBox for your documents folder? ---
**Author:** ![zarinstar](https://avatars.discourse-cdn.com/v4/letter/z/eb9ed0/32.png) [@zarinstar](https://forums.ankiweb.net/u/zarinstar)\ **Post date:** [May 17, 2023, 4:27pm UTC](https://forums.ankiweb.net/t/windows-10-2-1-62-qt6-blank-import-window/30231/8 "2023-05-17T16:27:57Z")
I honestly thought that was the path until I opened the folder in the powershell to get the real path. So my original problem was when I was using files from `C:\Users\Dar'ya\Dropbox\Languages\French` where I work most of the time. I tried testing in `C:\Users\Dar'ya\OneDrive\Documents` as well with no success. Could it be the apostrophe in my name? That’s how my legal name is spelled and it’s how I write it everywhere. Otherwise, it might be because I use Dropbox. ---
**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\ **Post date:** [May 18, 2023, 9:03am UTC](https://forums.ankiweb.net/t/windows-10-2-1-62-qt6-blank-import-window/30231/9 "2023-05-18T09:03:55Z")
It was the apostrophe. Please try [Release 2.1.64rc1 · ankitects/anki · GitHub](https://github.com/ankitects/anki/releases/tag/2.1.64rc1) ---
**Author:** ![zarinstar](https://avatars.discourse-cdn.com/v4/letter/z/eb9ed0/32.png) [@zarinstar](https://forums.ankiweb.net/u/zarinstar)\ **Post date:** [May 20, 2023, 4:26pm UTC](https://forums.ankiweb.net/t/windows-10-2-1-62-qt6-blank-import-window/30231/10 "2023-05-20T16:26:38Z")
That did the trick! I honestly thought my name wasn’t part of the path but the friendly names tricked me. If I had a nickel for each time my name caused trouble, I would be in early retirement! Thank you for your patience and your work! ---
**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\ **Post date:** [June 19, 2023, 4:26pm UTC](https://forums.ankiweb.net/t/windows-10-2-1-62-qt6-blank-import-window/30231/11 "2023-06-19T16:26:51Z")
Closed on June 19, 2023, 4:26pm UTC This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.