# Videos don't start on anki (iphone)

**URL:** <https://forums.ankiweb.net/t/videos-dont-start-on-anki-iphone/35978>\
**Category:** Help\
**Created:** [October 20, 2023, 9:12am UTC](https://forums.ankiweb.net/t/videos-dont-start-on-anki-iphone/35978 "2023-10-20T09:12:44Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![levani](https://avatars.discourse-cdn.com/v4/letter/l/9f8e36/32.png) [@levani](https://forums.ankiweb.net/u/levani)\
**Post date:** [October 20, 2023, 9:12am UTC](https://forums.ankiweb.net/t/videos-dont-start-on-anki-iphone/35978/1 "2023-10-20T09:12:44Z")

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Hello i want to know if there is a way to correct it, thing is i started learning new words and put 10, 15 second videos under every flashcard and at the beginning it was all okay didn’t had any issus videos were playing normally but today they all just stopped working don’t know why, can you guys help me they work well on pc version but stopped working on iphone?

basically it looks like this on every card

 ![image](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/3X/2/8/28decf7ce09577482d4c2cb477b9ce152877fe69.jpeg)

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**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\
**Post date:** [October 21, 2023, 2:34am UTC](https://forums.ankiweb.net/t/videos-dont-start-on-anki-iphone/35978/2 "2023-10-21T02:34:16Z")

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AnkiMobile hasn’t had an update recently, so this may be an iOS issue. Maybe restarting your phone will help?

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<div class="post-metadata">

**Author:** ![levani](https://avatars.discourse-cdn.com/v4/letter/l/9f8e36/32.png) [@levani](https://forums.ankiweb.net/u/levani)\
**Post date:** [October 21, 2023, 6:49am UTC](https://forums.ankiweb.net/t/videos-dont-start-on-anki-iphone/35978/3 "2023-10-21T06:49:32Z")

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yes it did help thank you

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [November 20, 2023, 6:49am UTC](https://forums.ankiweb.net/t/videos-dont-start-on-anki-iphone/35978/4 "2023-11-20T06:49:47Z")

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