# Update interfering with sync, App wont open

**URL:** <https://forums.ankiweb.net/t/update-interfering-with-sync-app-wont-open/2890>\
**Category:** Help\
**Created:** [September 1, 2020, 12:34am UTC](https://forums.ankiweb.net/t/update-interfering-with-sync-app-wont-open/2890 "2020-09-01T00:34:47Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\
**Post date:** [September 1, 2020, 1:46am UTC](https://forums.ankiweb.net/t/update-interfering-with-sync-app-wont-open/2890/2 "2020-09-01T01:46:06Z")

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You can fix the problem either by installing the latest version, or by starting Anki while holding down the shift key, and then clicking on ignore.

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_[View the full topic](https://forums.ankiweb.net/t/update-interfering-with-sync-app-wont-open/2890)._